Jordan's Library Customer Support

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Service that were reviewed and accepted prior to your purchase."}]},{"type":"paragraph","content":[{"type":"inlineCard","attrs":{"url":"https://jordanslibrary.com/terms-of-service.html"}},{"type":"text","text":" 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you are unsure how to retrieve your dashboard analytics please follow the steps below:","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"dd3ca25a-6789-4278-a069-a8ef5617affd"},"content":[{"type":"text","text":"Step 1: Go to Your Profile","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"eefdfa5d-2838-45c0-80b8-3d6a32e3b7f0"},"content":[{"type":"text","text":"Open the TikTok app and tap on your "},{"type":"text","text":"Profile","marks":[{"type":"strong"}]},{"type":"text","text":" in the bottom-right corner."}]}]}]},{"type":"paragraph","attrs":{"localId":"614adf8e-0ed8-4c2f-86e9-6eaa836721e9"},"content":[{"type":"text","text":"Step 2: Access the Creator Tools","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"50097cb4-138c-49ed-9df1-0e8e6f83fc11"},"content":[{"type":"text","text":"Tap the "},{"type":"text","text":"three horizontal lines","marks":[{"type":"strong"}]},{"type":"text","text":" in the top-right corner of your profile."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"2043d840-33cc-435b-bfde-5b4fb70f8b38"},"content":[{"type":"text","text":"Select "},{"type":"text","text":"Creator Tools","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","attrs":{"localId":"044d58f9-250a-4162-accc-9cbb5718cd47"},"content":[{"type":"text","text":"Step 3: Navigate to Analytics","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"ccb98056-efca-4a05-b276-472ad78cb949"},"content":[{"type":"text","text":"In the 'Creator Tools' menu, tap on "},{"type":"text","text":"Analytics","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","attrs":{"localId":"5125f5a7-302c-4c2d-9f2b-bd4eb100dc86"},"content":[{"type":"text","text":"Step 4: View Your LIVE Data","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"ffd74d00-689e-4cfb-911d-f606be5c0f7a"},"content":[{"type":"text","text":"At the top of the Analytics screen, you will see several tabs. Swipe to and tap on the "},{"type":"text","text":"LIVE","marks":[{"type":"strong"}]},{"type":"text","text":" tab."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"a899d9ad-e20d-481e-82ec-b290c156460c"},"content":[{"type":"text","text":"This will take you to the "},{"type":"text","text":"LIVE Center","marks":[{"type":"strong"}]},{"type":"text","text":", where you can see an overview of your livestream performance."}]}]}]},{"type":"paragraph","attrs":{"localId":"9d05fca2-63de-4255-a656-a30131665653"},"content":[{"type":"text","text":"Step 5: Analyze Your Livestreams","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"af149b02-f4ac-4080-a8cb-6f2b0e411a50"},"content":[{"type":"text","text":"The LIVE tab will show you aggregate data for a selected time period (e.g., the last 7 or 60 days). This includes:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"01646d03-a962-460e-b024-03d814fa13d8"},"content":[{"type":"text","text":"Total Views:","marks":[{"type":"strong"}]},{"type":"text","text":" The total number of people who watched your livestreams."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"aa792b99-5a14-4d64-b744-b36cc5e98327"},"content":[{"type":"text","text":"Total Time:","marks":[{"type":"strong"}]},{"type":"text","text":" The cumulative duration of your livestreams."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"90e10805-39c3-44cd-8b00-12885964f620"},"content":[{"type":"text","text":"New Followers:","marks":[{"type":"strong"}]},{"type":"text","text":" The number of followers you gained during your live sessions."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"ade2f3ce-4708-442b-861e-9ceacd8f44a9"},"content":[{"type":"text","text":"You can scroll down to see a list of your recent livestreams. Tapping on a specific livestream will give you more detailed insights, including sales data if you had products linked in your TikTok Shop."}]}]}]},{"type":"paragraph","content":[]},{"type":"paragraph","attrs":{"localId":"233312af-b141-423d-afbd-69db8c72a675"},"content":[{"type":"text","text":"Thank you for submitting this data as part of the Limited Guarantee within Jordan’s Library Terms of Service. "}]},{"type":"paragraph","content":[]},{"type":"paragraph","attrs":{"localId":"8e900784-5a57-484a-b438-aec3ee2fa53a"},"content":[{"type":"text","text":"We will review your case diligently."}]},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{"1":{"conditions":[]}},"questions":{"12":{"type":"ts","label":"Product #1","description":"What is the first product you tested?","validation":{"rq":true},"choices":[],"questionKey":""},"8":{"type":"cm","label":"Purchased TikTok Account","description":"Have you purchased a TikTok account with 5000 followers from a Phone to Freedom supplier?","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"19":{"type":"at","label":"Livestream Dashboard Data","description":"Please upload a screen recording showcasing your Creator Live data and most importantly the sales that are tied to your export. 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reviewed and accepted prior to your purchase."}]},{"type":"paragraph","content":[{"type":"inlineCard","attrs":{"url":"https://jordanslibrary.com/terms-of-service.html"}},{"type":"text","text":" "}]},{"type":"paragraph","content":[]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":6},"layout":"default","localId":"5f9ea652-cabe-4c49-a22f-79763be39f7c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"0eb1bca2-0e1b-4fe6-8ee0-637ab006ec7a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"40aa0eb8-4f80-460f-a35b-0170756f922d"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"13929301-18bc-4cd4-9563-b4b47808c33e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"ae6d302a-307e-465b-bcd4-68407d44ba4b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":11},"layout":"default","localId":"f6d08431-ab6f-49a2-acd7-8e03cfb9c50e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":12},"layout":"default","localId":"d13d6a42-fd86-40dd-8f25-9dff49d483fb"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"8a77c54f-15bd-49e2-8efd-f81f8a50ae16"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"ed3004f2-5521-4d41-9921-c12a782e7791"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":17},"layout":"default","localId":"d796bcad-3185-45de-8284-b8517d0fb687"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"d849e4dc-8eaf-4a39-b32d-e9e53f0310d7"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"98d3447b-5b26-4cc1-b1af-26d9a2218696"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"a6d7593e-5430-447d-b74a-3385baa9c781"}},{"type":"paragraph","attrs":{"localId":"cdfc0172-b65e-4fbd-936c-baef289cb235"},"content":[{"type":"text","text":"If you are unsure how to retrieve your dashboard analytics please follow the steps below:","marks":[{"type":"strong"}]}]},{"type":"paragraph","attrs":{"localId":"dd3ca25a-6789-4278-a069-a8ef5617affd"},"content":[{"type":"text","text":"Step 1: Go to Your Profile","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"eefdfa5d-2838-45c0-80b8-3d6a32e3b7f0"},"content":[{"type":"text","text":"Open the TikTok app and tap on your "},{"type":"text","text":"Profile","marks":[{"type":"strong"}]},{"type":"text","text":" in the bottom-right corner."}]}]}]},{"type":"paragraph","attrs":{"localId":"614adf8e-0ed8-4c2f-86e9-6eaa836721e9"},"content":[{"type":"text","text":"Step 2: Access the Creator Tools","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"50097cb4-138c-49ed-9df1-0e8e6f83fc11"},"content":[{"type":"text","text":"Tap the "},{"type":"text","text":"three horizontal lines","marks":[{"type":"strong"}]},{"type":"text","text":" in the top-right corner of your profile."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"2043d840-33cc-435b-bfde-5b4fb70f8b38"},"content":[{"type":"text","text":"Select "},{"type":"text","text":"Creator Tools","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","attrs":{"localId":"044d58f9-250a-4162-accc-9cbb5718cd47"},"content":[{"type":"text","text":"Step 3: Navigate to Analytics","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"ccb98056-efca-4a05-b276-472ad78cb949"},"content":[{"type":"text","text":"In the 'Creator Tools' menu, tap on "},{"type":"text","text":"Analytics","marks":[{"type":"strong"}]},{"type":"text","text":"."}]}]}]},{"type":"paragraph","attrs":{"localId":"5125f5a7-302c-4c2d-9f2b-bd4eb100dc86"},"content":[{"type":"text","text":"Step 4: View Your LIVE Data","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"ffd74d00-689e-4cfb-911d-f606be5c0f7a"},"content":[{"type":"text","text":"At the top of the Analytics screen, you will see several tabs. Swipe to and tap on the "},{"type":"text","text":"LIVE","marks":[{"type":"strong"}]},{"type":"text","text":" tab."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"a899d9ad-e20d-481e-82ec-b290c156460c"},"content":[{"type":"text","text":"This will take you to the "},{"type":"text","text":"LIVE Center","marks":[{"type":"strong"}]},{"type":"text","text":", where you can see an overview of your livestream performance."}]}]}]},{"type":"paragraph","attrs":{"localId":"9d05fca2-63de-4255-a656-a30131665653"},"content":[{"type":"text","text":"Step 5: Analyze Your Livestreams","marks":[{"type":"strong"}]}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"af149b02-f4ac-4080-a8cb-6f2b0e411a50"},"content":[{"type":"text","text":"The LIVE tab will show you aggregate data for a selected time period (e.g., the last 7 or 60 days). This includes:"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"01646d03-a962-460e-b024-03d814fa13d8"},"content":[{"type":"text","text":"Total Views:","marks":[{"type":"strong"}]},{"type":"text","text":" The total number of people who watched your livestreams."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"aa792b99-5a14-4d64-b744-b36cc5e98327"},"content":[{"type":"text","text":"Total Time:","marks":[{"type":"strong"}]},{"type":"text","text":" The cumulative duration of your livestreams."}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"90e10805-39c3-44cd-8b00-12885964f620"},"content":[{"type":"text","text":"New Followers:","marks":[{"type":"strong"}]},{"type":"text","text":" The number of followers you gained during your live sessions."}]}]}]}]},{"type":"listItem","content":[{"type":"paragraph","attrs":{"localId":"ade2f3ce-4708-442b-861e-9ceacd8f44a9"},"content":[{"type":"text","text":"You can scroll down to see a list of your recent livestreams. Tapping on a specific livestream will give you more detailed insights, including sales data if you had products linked in your TikTok Shop."}]}]}]},{"type":"paragraph","content":[]},{"type":"paragraph","attrs":{"localId":"233312af-b141-423d-afbd-69db8c72a675"},"content":[{"type":"text","text":"Thank you for submitting this data as part of the Limited Guarantee within Jordan’s Library Terms of Service. "}]},{"type":"paragraph","content":[]},{"type":"paragraph","attrs":{"localId":"8e900784-5a57-484a-b438-aec3ee2fa53a"},"content":[{"type":"text","text":"We will review your case diligently."}]},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{"1":{"conditions":[]}},"questions":{"12":{"type":"ts","label":"Product #1","description":"What is the first product you tested?","validation":{"rq":true},"choices":[],"questionKey":""},"8":{"type":"cm","label":"Purchased TikTok Account","description":"Have you purchased a TikTok account with 5000 followers from a Phone to Freedom supplier?","validation":{"rq":true},"choices":[{"id":"1","label":"Yes","other":false},{"id":"2","label":"No","other":false}],"questionKey":""},"19":{"type":"at","label":"Livestream Dashboard Data","description":"Please upload a screen recording showcasing your Creator Live data and most importantly the sales that are tied to your export. 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